Austin Mobile Glass

So on Friday night, unfortunately I came out of a restaurant to find my driver side window smashed in and my laptop stolen!!! Needless to say, I was pretty upset because now I had a truck full of glass, a busted window and it was raining!!! Saturday morning I contacted Austin mobile glass, Kristen got back to me in a timely manner and she able to get me an appointment early Monday afternoon. They showed up within the timeframe as quoted, price was reasonable and the tech did an excellent job!!! They were able to install the new window in about 20 minutes and the glass looks great. It's like it never happened!!! I highly recommend Austin mobile glass if you're ever in this unfortunate situation!!!

From the first time I called to the finished job we had an amazing experince with this company! Kristen was amazingly on the phone and so patient when my 6 mo old started to fuss. Jeff was prompt, on time and did a great job, leaving our driveway as clean as it was when he got here. Customer service with Austin Mobile Glass is excellent! Oh and the prices are the best I found!! I had called a few other comanies and was not impressed with their prices at all. Safelight was the worst. Zero customer service and very rude when I asked questions. It was so refreshing to have all my questions answered cheerly. Thank you Auto Glass for the great experience! We will be recommending you to our friends and family!

This was the first time I've ever had to replace my windshield and I'm honestly so glad that I went with mobile glass to get it done. I was doing a little reading on their website but I was confused with what exactly I needed, repair/replace, rain sensor or not, the works; but the lady on the phone was so helpful it's crazy. She not only helped me find out which windshield would be best but she also helped me set up and appointment time that would work best for me which was a little difficult due to my work schedule; and she was still helping me once we got off the call! She send me some pictures via text in order to help clarify whether or not my windshield had any additional features I may have not known of. I thought I was going to have to be waiting a couple of hours before the guy showed up but to my surprise after only 20/30 minutes of waiting I had received a call from David, the repair man, saying that he was on the way! It took him about 40 minutes overall to replace my windshield so I was able to get it fixed on my lunch break and go home with a brand new windshield! 10/10 in my books, hopefully I wont be needing their services again but if I do I'll definitely be coming back to them.

I called because I wanted my Camry’s windshield changed in a hurry before an inspection. Got a very prompt response on the phone and the service was very professional and timely. Was able to schedule a time the same day and I have to say I was pleased and impressed by the attitude of the technicians that showed up to replace the glass. They were very professional, respectful, and offered an explanation for the work they were about to do. Did I mention that they drove all the way to my place to get it done and I didn’t even have to leave my house?! They gave me heads up when they were on the way and all I did was go down to meet them when they arrived to unlock my car. Went back to work and got a call in about 25 minutes that the job was done. It’s all round professional service and would recommend them for anyone.

WOW where to start?? This Company rocks! I had to replace a shattered passenger window on a car. Andrew got a quote to me in a matter of seconds (it was the lowest of the three that I quoted), and it was an all in price, nothing hidden, nothing left off. Savannah got is scheduled within the same day, and actually within a couple of hours. Ben showed up, and went right to work. He was fast, neat, and thorough. No glass left rattling around in the door, or left behind in the carpet. From start to finish this company was a pleasure to work with. The professional, skilled, friendly, and helpful customer service was a welcome change for someone who has become very jaded when it comes to customer service. They made me feel like a valued customer, and that I was working with a company that valued my Opinion. While no one is happy to call and have to get glass replaced, if I have to do it again, I will not hesitate to call on them again.

My windshield had a long crack that was growing by the day, so I called various glass companies in the Austin area for windshield replacements. I heard back from several companies, but Austin Mobile Glass had the best quote so I decided to move forward with the company. They were very responsive via text message, and Jenna assisted me with getting an appointment the next day to replace my windshield. I received my invoice via email within minutes. Jenna explained the pricing very clearly, including the discount logistics. Unfortunately, some delays the next day caused my appointment to get pushed back to the following morning, but Scott arrived promptly the next morning and had my windshield replaced in less than an hour. He cleaned the windshield thoroughly so no smudges were showing, and he explained the proper care for the first few days of the new windshield. I have yet to drive my car since the new installation so I can't speak to how the new windshield holds up on the road, but so far it looks good, and Jenna explained the warranty so that if any issues arise, I can contact them to resolve them. I've had a positive experience so far with Austin Mobile Glass and would recommend them to those with auto glass repair/replacement needs.