Arc Auto Glass, Inc.

Great experience with this business. It was very easy to set up an appointment. Receptionist was extremely patient and helpful throughout the process while handling this through an insurance claim. I thought it would be a problem leaving my dashcam mount on the windshield, but the tech removed it safely and even replaced the adhesive! Great customer service, fast and quality service, and overall a great experience.PositivePunctuality, Quality, Professionalism, ValueServicesAuto windshield replacement

Broke my own window when my weed wacker threw a rock at it. Found this company online. Simply called them and gave them my model number. Received quote over the phone which is exactly what I was charged. Less expensive than I anticipated. Never met anyone, I used their key drop. Very ideal location. Was convenient for me since I was able to get a bus to and from NYC for work - in front of their shop! Very very very pleased. Made an unfortunate experience a positive one for me.ServicesAuto power window repair

I called because I had a small Crack in the windshield smaller than a dime. The lady on the phone said they fix this all the time and made appointment for next day. I went to the appointment with my husband and the lady then explained that they will drill a hole and fill with apoxy, it will not look like it does now, you will see a tiny spec. Upon paying and picking up vehicle, the spot looks much worse and larger than at drop off. She then quoted an exuberant price to replace entire windshield. I have used them in the past and never had a problem with windshield replacement, not satisfied at all this time. They do not take criticism well.ServicesAuto windshield repair

The professionalism displayed was A+.. Janine was very knowledgeable and understanding. They even happily accommodated us by swapping out another windshield when we noticed a defect in the first window replaced.No hassle very professional.I have used them twice now and will highly recommend them for both quality and overall value.Very pleasrs with their work.PositivePunctuality, Quality, Professionalism, ValueServicesAuto windshield replacement

Excellent, pleasant, professional service, from the time I booked my appointment with Jenine, after being referred here by Brian from Jiffy Lube in Belleville, through the quick 2 hour service, while I waited in a pleasant waiting room from 8:00 AM -10:00 AM on a Saturday. This was after my dealer told me I would have to leave my Jeep for 3 days and rent a car! Price was exactly as quoted with no surprises! Shop was clean, organized and efficient. Highly recommend! 😀

Super refreshing when you come across a business with this quality of customer service. I work outside of my home state and had a chunk of cement fly up from the opposite side of the freeway and shatter my sunroof while driving and had to get it replaced ASAP. The lady who handles the phones at Arc not only remained patient with me over the phone while I was in a poor cell service area, but in the time I was struggling to get service she was calling around to salvage yards to locate the specific window my vehicle needed because it would’ve taken 2 weeks ordering directly from Jeep. I came in the second they opened and they got me in and out in 20 minutes. 10/10 would recommend!