American Auto Glass

I had an appointment scheduled for 2-4, so when the dog shelter I volunteer at in Newport needed at afternoon walker, I was happy to help out. Only when I got home at 1:45 your guys were already sitting in my driveway, incredibly annoyed that they had to wait. After an exchange of words & the rudeness from the driver, I told them they could just go ahead & leave if that was the attitude they were going to have about it. As he drove off he yelled "yeah like you take your dog to work!" because she was in the backseat as if I was just out joyriding knowing they were going to show up early. I'll spend my money elsewhere. What a scumbag.NegativeProfessionalism

Got me scheduled in for a windshield chip repair on 1 or our dump trucks, I arrived at their shop and the service was fast. Great people to do business with, I have been using them anytime I need automotive glass service since the mid 2000’s I have found their pricing over the years to be right in line with other glass companies if not better. They are a small local business, I am also which is one more reason that I like using them rather than one of the “Chain” glass companies. Great people to deal with!! ⭐️⭐️⭐️⭐️⭐️

The process was easy and painless from start to finish. Lindsay was extremely helpful when scheduling and dealing with my insurance. Joe and crew came to me to do the replacement, so I didn't have to take time off from work. They had the job done in 30 minutes! Professional and great service all the way through!

A tree branch fell on my truck & cracked my windshield 🤦🏾‍♂️ They do Great work. They got my specialized windshield installed pretty quick too I must say. & most of all to me was the customer service, Very friendly staff, owner & an awesome dog mascot 😊❤️ They took care of calling my insurance company, did all the paperwork & made the experience very easy for me. I would definitely recommend this place

The technician was immediately dismissive and unprofessional. I understand that he could not fix the leak in my car, but saying "do you know how a moon roof works, you probably don't" was unnecessary, rude, and definitely misogynistic. Even if he could have fixed my leak I would never give money to such an unprofessional jerk.NegativeProfessionalism

Joe and crew are fabulous!! They were able to get me in and take care of my window quickly!!! Very communicative and professional! This is unfortunately the fourth or fifth time American Glass Auto has saved me and I couldn’t be more appreciative! Thanks so so much!!!PositiveResponsiveness, Quality, Professionalism