Ace Auto Glass - Hilo

This is THE place to go for auto glass repair. After calling all other options on the island, Ace was the fastest and most affordable option. Their customer service is exceptional, and they are very reliable. They call you back, they don't change their initial quote, and my repair was done very quickly. Thanks to Kelton and Jen for making this experience so easy!ServicesGlass installation, Auto windshield repair, Auto rear window replacement

Kelton could not have been more attentive, responsive and diligent in getting my vehicle repaired after a rock blew out two windows. For someone that commutes an hour each way, Kelton was a life saver. Many mahalos.ServicesAuto side window replacement

These guys are professional and did an amazing job on my truck. They were also timely about getting it done. Only reason they do not get 5 stars is because they are very difficult to reach on the phone. The addition of a receptionist would make it a perfect 5 star business! They were also the most reasonably priced auto glass place I called, might be associated to the lack of a receptionist.Thanks for the great work!

Very helpful and friendly. Didn't charge me extra even though he ran into unforeseen problems and had to go find a part that wasn't part of in his estimate. Nice guys, and they've got hustle. Highly recommended.

The installation seems ok so far. But the clean up was poor. We had stuff all over the dash , on the seats, carpet. Hand prints on the fabric by the windshield. Had a hard tim getting the window clean.ServicesAuto windshield replacement

My husband went and put a down payment on a glass, they needed to order the glass. We had to call them repeatedly to get them to remove the original glass. When came time to put the new glass in, they didn’t show up. The boss said the workers left early. Left early??!! Wow! Who’s the boss?? That was on a Friday. They’re closed on the weekends. Now they saying they’ll be there on Monday around 10am. We’ll see. Not happy with Ace Auto Glass.NegativePunctuality, Professionalism