A-Okay Auto Glass, LLC

I had a young man named Rob come and do a difficult replacement on the back windshield of one of my tree trucks. the space was 3-4" between the rack and the rear of the truck cab. Rob was able to expertly spread the bead on the cab before he set the glass with a little help from me and one of my employees. Very difficult job but Rob expertly and carefully repaired our damage. Thanks Rob he also replaced cracked windshields on two other trucks of mine before I knew he was the one replacing them! Graham Snyder owner of snyder tree service llc

This Auto Glass replacement company is the best I have ever used. They replaced a windshield in my Jeep Wrangler at my location and did a first class job at a very reasonable price. Today they replaced the windshield is my 1966 Mustang Convertible, which is no easy feat. They removed all the hardware and trim, replaced the windshield and reinstalled the trim. All with no damage to any of the trim or moldings. They did all this at an installed price that was much less than what my cost would have been for the Glass and shipping alone. In addition they went above and beyond what was expected by taking pictures of how the job progressed along with pictures of all the metal work when the old windshield was removed, thus giving me historical data for future generations to enjoy. Good job and many thanks to all. Your efforts are greatly appreciated.

I had an AMAZING experience with A-Okay from the scheduling call through to the completion of my window replacement. I had called around and they were the best price and really worked with me to get me in sooner rather than later. They drove me to and from my apartment after dropping off and to pick up my car. I expressed concern and the velcro stickers for my EZ Pass, and the service manager assured me that she would take care of the...and she did! The guys who drove me were both really friendly and, honestly, it was above and beyond but that extra level of service that made me think this was an excellent business. Everyone...from the service manager on down the line was exceptionally friendly and left me with the sense that they're just good, honest people who do a great job doing what they do. It's not a feeling I'm used to after having my car worked on! While I have my fingers crossed that I don't need to see them any time soon...I just wanted to recommend them to anyone looking for auto glass service. While I know that prices vary from make and model...their quote was $100. less than the famous national autoglass service center...and it was exactly what they quoted. The national brand had a number of contingency fees which they wouldn't outline up front. Definitely worth the drive from Lancaster or York and beyond or they can service you on site. File the name away because they're nothing short of excellent! The windshield looks (as one of the technician's put it) like a new set of glasses. They should change their name to A-Plus!

This review is coming close to a year after their service... and I'm a little loath to leave it, but, I feel the need to warn others away from A-Okay auto glass, and my wife has finally convinced me to leave a review... with that said: In July of 2017, I accidentally broke the rear window of my neighbor's Limited Edition Subaru Outback, weed-eating out front. His rear window was a heated, tinted version. I contacted A-Okay auto glass, prepaid for their service and requested that they deliver a receipt at the time they serviced my neighbors vehicle. Apparently, they came, did the job, and did not notify either myself or my neighbor. Furthermore, they did not give me a receipt for the work once completed (mind you, the vehicle was parked in front of my property, and this is a claim for damage that I've caused to someone else property, a pretty important reason to have a receipt for my payment). After about 9 calls, never having received a live person or a call back, I did, finally, 5 weeks later, receive a receipt in the mail. It was then discovered that my neighbors vehicle, which originally had a factory tinted, heated rear window, had a replacement that had neither the built in defroster, nor the factory tint. I then began an attempt to contact the company in regards to this situation... over the course of a month and a half, I had left more than a dozen messages with A-Okay auto glass, and did not once, receive a call back. At which point in time, I contacted my bank to file a chargeback for failure to fulfill their contractual obligation. (A battle that nearly a year later, I am still dealing with and have not had a resolution to... mind you, I have not ever received a follow up phone call or correspondence other than the mailed receipt, by A-Okay auto glass... So, my best recommendation is to completely avoid this company. They do not deliver a quality product, fulfill their obligations or care about their customers on any level... frankly, if I could leave 0 stars, I would.

I don’t write reviews often, but this company deserves it. Give credit when credit is due. Their customer service is A++. From the receptionist who took my call and quoted me the price to the guy who showed up and did the work. Very Friendly and Kind people. The communication was also above and beyond. I originally had another glass company scheduled, but it was like pulling teeth to get him to show up so I decided to give A-Okay a try. They were able to schedule me for the very next day, and their price was $100 cheaper then the other guy. There’s some really old reviews for A-Okay that are very bad, but it’s clear they made some changes for the better with the company and a lot of the recent reviews reflect on the great experience I had with them. I would definitely use them the next time I need another windshield replaced.

Wonderful service all around. The woman who answered the phone (sorry didn’t catch name) was very pleasant, knowledgeable and effective. My windshield needed to be ordered, I was still able to receive service less than a week after my call. Rob was the tech, he came to me. Also very pleasant, seemed confident in himself and for good reason. Was done within an hour of arriving and took/cleaned up all materials. To top it off, it was an exceptional price compared to any where I called and others I spoke to that needed replacements before. Recommend to any and everyone! :)