A+ Auto Glass & Calibrations

We’re traveling while towing a travel trailer and my windshield got hit with a rock while driving through Florida on our way to the keys. I called Tony at A+ and he was so helpful and HONEST. Luckily he was a preferred vendor with my USAA insurance and he told me exactly what would happen when I called them to file my claim which was super helpful. He also informed me about the tech he uses to calibrate cameras and even gave me the info I would need to do my own research (much appreciated Tony). My 2020 Ford Expedition has all the features so there were extras that needed to be taken care of and he reassured me that he knew exactly how to handle it all. On top of all this great service during our phone call, he was able to get me in the following day. In fact, I had to push to the next because of my schedule. No problem, they accommodated me. The entire team there was super friendly and without me even asking they even moved a table outside for me so I could work and take my meetings. Before I knew it he was done and I was driving away with my beautiful new windshield. A week later and no issues whatsoever. I highly recommend this shop.

I booked an appointment to have my window replaced, presuming that the owner would match his reviews. I shouldn’t have any problems with customer service. Let me tell you, I was fooled. My appointment was scheduled for 7/6 at 8:30am. I arrived at 8:38am with a small STICKY NOTE located on the door reading “ I’ll be back, any one LATE please call”. I didn’t even receive a courtesy customer call. So I decided to call, he forwarded my calls 5 times. Casing point he arrives with the NASTIEST attitude, almost as if I was wrong for even being there. Rushing the whole process. I tried to wiggle a few questions but he answered everything very hasty. I decided not to go with this company. Just a little TIP you should…… learn customer service , most importantly NEVER judge a book by its COVER (COLOR). Review STAR = 1/10 of a star

I called for replacement of my really-cracked windshield. I spoke to both Marie and Tony and both were amazing and helpful, gave me an estimate over the phone, and confirmed an appointment for me for the next day. Everyone here is professional, easy going and attentive to anything we needed while we waited along with our hurricane-like 3-year old! Marie is a doll and Tony was amazing. They finished in less than the 30 minutes they promised and we were on our way! This will be my go-to place now that I am here in the Ft. Myers/ Lehigh Acres area. It should be yours as well. Fair, honest and kind.PositivePunctuality, Quality, Professionalism, ValueServicesAuto windshield replacement

Was in town helping friends when their windshield had a rock strike that caused a crack that didn’t want to quit. I searched online for them to find a replacement. I called to see if they could come to the house, but because of the type of vehicle it required lane departure warning calibration that has to be done in the shop. Tony was awesome!! He explained everything, was patient when I didn’t have all the information (since it wasn’t my car!) & when I called back to schedule he had already told Joela & they were ready with an appointment for me on a Saturday. Once again, Tony explained several things prior to replacing the glass & doing the calibration & then even showed me how the calibration worked after he was done. & he got the car taken care of very quickly & even replaced the oil change sticker & gate sticker! I can’t recommend A+ enough. They made the process quick & simple.

Great service, very friendly staff! I had an 8AM appointment at the business this morning. I arrived 10 minutes early and they were waiting. I did not need any glass repair/replacement. However, the plastic cowling around my windshield had become loose and needed an adhesive to hold it in place. I met Tony, the owner. Within 2 minutes he had inspected and fixed the cowling by using windshield adhesive. When I asked how much, Tony told me he would not charge me any money for the repair. He was insistent. I found A+ Auto Glass online and read customer reviews. After dealing with Tony & A+ Auto Glass, I want to add my recommendation to use them for any windshield repair or replacement. They were great. Thanks Tony John L. Ft. Myers, FL

I had safelite giving me the runaround and changing appointments without notifying me as well as for the fact they had no idea where my windshield was when they told me it would be delivered on a certain date and I called to check on when it would arrive. They initially ordered the wrong part as well (windshield without rain sensor) and rescheduled me and couldn’t tell me a straight answer on when my new glass would arrive and kept switching my appointment back and forth between Naples and fort myers. Tony at A+ was great and got me out of his shop in under an hour for a windshield replacement for my Hyundai Kona and had my glass ready and available in two days and confirmed my appointment via text. Would definitely recommend him and his shop for any auto glass work. Great customer service!