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Windshield Replacement Shop In

Conway, Arkansas

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2 Windshield Replacement Shops
Image of Auto Glass NowCredit: Auto Glass Now
Image of Auto Glass NowCredit: Chloe Ray
Image of Auto Glass NowCredit: Auto Glass Now
Image of Auto Glass NowCredit: Auto Glass Now
Image of Auto Glass NowCredit: Erin Youngblood
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Auto Glass Now

250 E Dave Ward Dr, Conway, AR 72032
★★★★☆4.7 out of 5 (351 reviews)

Services / Features / Amenities:

Windshield RepairsADASChip RepairDoor Glass RepairSide Window ReplacementMobile ServiceBack Window RepairWindow Calibration ServicesOEMAccepts InsuranceCertfied Staff
Reviews (10)

Chloe Ray

★★★★★( 5 out of 5)

100000% recommend! I don’t do reviews but something was pulling me to write this one! I own a 2 year old vehicle and was quoted 5/600 any place I would call and just about gave up looking until I called this place and they were literally HALF the price! The ladies at the front were absolutely amazing, offered her cellular hotspot for me to work on schoolwork while I waited. I was told prior that it would take about an hour to put on so I got comfy and they pulled my car around after 25 minutes or so! Overall amazing experience, not to mention they do offer “frequent flyer deals” (if you need another windshield in future they will give you a small discount based on current glass prices since you came back to them) AND lifetime warranty on their work!ServicesInstallation, Auto windshield replacement

Hours of Operation
Monday ClosedTuesday 8AM-6PMWednesday 8AM-6PMThursday 8AM-6PMFriday 8AM-6PMSaturday 8AM-2PMSunday Closed

Address: 250 E Dave Ward Dr, Conway, AR 72032

Email: connect@drivenbrands.com...

Phone: (501) 764-4487

Website: https://www.autoglassnow.com/o...

Image of Safelite AutoGlassCredit: Melissa Lux
Image of Safelite AutoGlassCredit: Safelite AutoGlass
Image of Safelite AutoGlassCredit: Safelite AutoGlass
Image of Safelite AutoGlassCredit: Safelite AutoGlass
Image of Safelite AutoGlassCredit: Safelite AutoGlass
Image of Safelite AutoGlassCredit: Melissa Lux

Safelite AutoGlass

900 Runway Dr, Conway, AR 72032
★★★☆☆3.5 out of 5 (128 reviews)

Services / Features / Amenities:

Windshield RepairsADASSide Window ReplacementBack Window RepairAccepts Insurance
Reviews (10)

Reid Shelton

★☆☆☆☆( 1 out of 5)

This Safelite location has demonstrated a severe lack of organization and ability. I filed an insurance claim to replace my windshield. I am from out of town but decided to make a day trip to Conway with my family to shop and also get this done. I received a phone call from Hunter at this location, the day prior, confirming my appointment and arrival time. I even got a second call from Hunter the morning of making sure I still planned on making the appointment. I dropped off the vehicle and was called by Hunter 30 minutes later saying that they ordered the incorrect part. I rescheduled for the following Monday. I received a call an hour before my appointment Monday stating that the part had not come in and that it would take seven days to arrive. The person I spoke with (Jameila), said she would go ahead and schedule me for the following Saturday, but would call me to confirm the appointment and that the part had been delivered before I arrived. The appointment was scheduled, I never received a phone call, the appointment came and went. I rescheduled an appointment for the following Friday, spoke with Hunter again the Thursday before to confirm my appointment and time. This time, I had a friend (also from out of town) drive and wait for me at the Conway location so that I could leave my vehicle there. Jameila called me again, this time 20 minutes before I get to the Conway location to tell me that they still do not have the part and that it will be another couple of days. As stated at the beginning, this business has demonstrated an egregious lack of organization and ability to fulfill their purpose. It has been nearly a month now, my insurance deductible has been paid, I have made several trips to this Conway location outside of the current city I live in just to continually have this issue that could easily be resolved by simply taking inventory and confirming that all parts are available for all appointments on the following day. If your insurance uses Safelite as their preferred vendor for windshield repair/replacement, I would stay very far away from this location. If at all possible, I would recommend seeking reimbursement through a third party vendor. I am never using this location again, and will likely go through the extra trouble of outside-network reimbursement. I can’t imagine any experience being more difficult than I had with Safelite.

Hours of Operation
Monday ClosedTuesday 8AM-5PMWednesday 8AM-5PMThursday 8AM-5PMFriday 8AM-5PMSaturday ClosedSunday Closed

Address: 900 Runway Dr, Conway, AR 72032

Phone: (877) 664-8932

Website: https://www.safelite.com/?utm_...